It’s a book thing

Posted July 13, 2007

I just discovered The Book Depository, hadn’t heard of them before, but I found them through Amazon’s marketplace, so they must be OK, right? They are offering free delivery on any orders.

7 Comments so far

  1. Judy on July 15th, 2007

    I ordered 2 books, worth over £15, from them last Sunday 8th. There was no free delivery and, annoyingly, they are sending them separately so I am paying over £5 for postage. Books were due last Thurs/Friday. Not yet arrived (15th).

  2. Mark Thwaite on July 16th, 2007

    Hi,

    I’m the managing editor of the (soon-to-have-a-facelift!) Book Depository website …

    Just to clarify — if you order from http://www.bookdepository.co.uk we offer free delivery; if you order from The Book Depository via the Amazon marketplace then, unfortunately, you will pay postage …

    Judy — your books should arrive very soon. If you have any problems with your order, please don’t hesitate to get in touch.

  3. melissa on July 16th, 2007

    That’s not so good. I guess the free delivery is a new thing. Keep me posted. I think mine are due at the end of the week. Nice to see you on Saturday.

  4. Judy on July 16th, 2007

    Actually, in fairness, they’ve sent me a very apologetic email, blaming the Royal Mail for backlogs and offering to re-send the books if they don’t arrive this week.
    Also I ordered via Amazon and comparing prices, I’ve surmised that Amazon makes them charge postage, so they drop their book prices for Amazon whereas if you order direct the book prices are higher, but there’s no delivery charge. So it works out pretty much the same…

  5. melissa on July 16th, 2007

    OK, that’s good of them - I think there was another strike last week.

  6. melissa on July 16th, 2007

    Mark, sorry I hadn’t seen your comment was waiting for approval - thanks for clarifying things.

  7. Judy on July 16th, 2007

    And, in further fairness to them, one of the books has now arrived.

    Mark, I posted my earlier comment of today without seeing yours and I’d worked out your postage policy…Thanks.

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